Refund policy

Returns
We hope you are completely happy with your purchase, but If for any reason it doesn't work out, our return window is 30 days from the ship date. We will happily accept any item for return that is unused and in the same condition that you received it with receipt or proof of purchase. Customers are responsible for returning items at their own expense. Original shipping costs are non-refundable.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method, minus shipping, within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@1thinggreen.com

To start the return process, please contact us at support@1thinggreen.com